She says: Where’s the Pirate Booty? I thought it would be right by the Cheetos?
He says: I don’t know.
She says: Ok, can you ask that guy right behind you if he knows?
He says: No.
She says: But he works here!
He says: Maybe they’re over here…
They say men don’t like to ask for directions. My husband doesn’t like to ask for help. He’ll ask me, but I’m special. But ask a stranger for directions? A friend for a hand? An expert for help? Nope. Nope. Nope.
If we go to a store in search for something that seems hidden, he has the patience to walk back and forth (or go home empty handed) before asking an employee where something is.
Asking a salesman which washer/dryer combo is best would be out of the question for him. Which is funny because I’m the total opposite. Maybe it’s the journalist in me, but I want to ask a bajillion questions from someone who is more informed on the subject.
My mom and my daughter are my partner in crime when it comes to this. When I go shopping with Lil’ J and I need assistance, she becomes my little bloodhound sniffing out someone with an employee badge or shirt.
Yesterday I was at the mall with Lil’ J to pick up a dress I ordered her from Sears, and I noticed they have new “Meet With an Expert” signs in their appliance department. Now you don’t have to look far for help making a decision. I didn’t need help picking out an appliance, but there were plenty around to ask for help locating the pre-order pick-up section of the store.
I could have used in-vehicle pickup but I parked on the wrong end of the mall because Lil’ J wanted to see if Santa was there. So with help, we found the little pickup area and I typed in my phone number on a touch screen. Less than two minutes later (there was a timer) a man walked out from the back room carrying the dress I had ordered online just an hour earlier.
We are going on a Polar Express ride after Thanksgiving, and a Disney Cruise (shhh, still a surprise) a week after that, and I thought the dress would be perfect for both occasions. The look on her face when he walked through the door holding the red Christmas dress was priceless.
Nothing like seeing your child beam like this!
It’s fun shopping with her (without her little brother, mind you), but it’s even better when I can run in and out–Or even better, just wait in my car, while someone brings my online shopping items to me.
Now that’s what I call customer service. And it’s the kind even my husband can appreciate.
*Here’s the dress I bought for Lil’ J on sale for $24. What kind of shopper are you? Do you ask for help or tough it out? Leave a comment and you’ll be entered to in a $25 gift card from Sears!
Giveaway ends next Wednesday at 11:59pm.
This story was written in partnership with Sears as a part of the Sears Bloggers Squad. Check out the hot appliance deals and more during the Veterans Day sales event taking place until November 14th. And be sure to Meet With an Expert while you’re there to help with your shopping. For more information about that service check out Sears.com/ExpertAdvice.